Section 22 · Settings and support

Move to another computer

What it is for

The license works on one computer at a time. To use it on another, you deactivate the current one.

Video

T22 · ≈ 2 min

Video coming soon

This video tutorial is still being recorded. Until then, the steps below cover everything.

Video script
  1. On the old computer, deactivate.
  2. You are signed out.
  3. On the dashboard, the activation is released.
  4. On the new computer, install and sign in.
  5. If the old computer broke, open a ticket.

Step by step

  1. On the old computer: Settings › Account › Deactivate this PC… (or the Deactivate device button in the top bar).
  2. Confirm. You are signed out there: “Device unlinked successfully.”
  3. On the new computer: install the plugin (Section 2), open it in the DAW and sign in with your email and password.
  4. On the dashboard, Activation changes to Activated.

If something goes wrong

The old computer broke, or I reformatted it without deactivating.
Open a ticket on the site with the subject “App activation / computer” and we will release it.

Still stuck? See Section 23 or talk to Support.

Questions about this section

Can I have the plugin on two PCs at the same time?

No, with one license. For studios and teams, talk to us through Support.

Does my data go with me to the new computer?

Samples and presets stay in the computer’s files. Take the folders along (or reinstall the packs) and set them up under Settings › Folders.

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Serum, Diva, Spire and other names are trademarks of their respective owners. Sonora Manager is not affiliated with them and does not include synths: you need your own license for each one.