Section 21 · Settings and support
Update the plugin
What it is for
Install new versions without leaving the plugin.
Video
T21 · ≈ 2 min
Video coming soon
This video tutorial is still being recorded. Until then, the steps below cover everything.
Video script
- Under About, see the plugin version.
- Click Check for updates.
- Save your project first.
- Sonora downloads, checks the file and opens the installer.
- Close the DAW when the installer asks.
- Reopen and check the version.
Step by step
- Settings › General › About. Look at the plugin version.
- Click Check for updates.
- If there is one, “Version X is available” appears with the Install X button.
- Save your project. Notice: “The installer will ask you to close your DAW.”
- Click Install X. The plugin downloads (with the percentage), checks the file (size and SHA-256) and opens the installer.
- When the installer asks, close the DAW. Finish the installation.
- Open the DAW. Under About, confirm the new version.
Messages and what to do
| Message | What it means | What to do |
|---|---|---|
| “You’re on the latest version (X).” | Nothing to update | — |
| “Could not reach the server.” | No internet | Check your connection |
| “Your session expired. Sign in again.” | Session expired | Sign in again |
| “Updates need a premium account.” | No active Premium | Check the dashboard |
| “No update has been published yet.” | There is no new version | — |
| “A newer version came out meanwhile. Check again.” | Another one was published | Click Check for updates |
| “The download was corrupted. Try again.” | The file did not match the check | Try again; if it keeps happening, open a ticket |
| “An update is already downloading in another plugin window.” | Another copy of Sonora is downloading | Wait for it to finish |
| “Could not open the installer.” | Windows blocked it | Try again or download it from the dashboard |
| “Something went wrong. Try again later.” | Unexpected error | Try again; open a ticket with the log |
If something goes wrong
- The update failed.
- See the “Messages and what to do” table above and try again. If it keeps happening, open a ticket with the log.
Still stuck? See Section 23 or talk to Support.
Questions about this section
Do I lose my projects when updating?
No. Projects stay in the DAW; just save first, because the installer closes the DAW.
Can I update by downloading the installer from the dashboard?
Yes: Dashboard › Downloads.
Do my data and favorites vanish with an update?
No: they stay in the user data folder, not in the plugin.